Client Report Requests
My clients want me to provide them with reports in some weird format...
Yes, we know. An increasing trend in professional services environments, and other areas of business, is your clients or customers demanding data from you, in a specific format to suit their systems and processes.
This focus on supply data is becoming an increasing issue for many organizations struggling to cope with such demands in wide and varied formats, with each one being hand crafted for each customer. It is time consuming, difficult, and expensive.
As a further twist, in most cases, the customer or client does not expect to pay for the work you have had to do to provide this information. Generally in relatively competitive environments, the expectation is that you need to comply with the request or risk losing the business.
Whilst this is not a new phenomenon, it has accelerated dramatically in some industries in the past 12 months, catching many without tools and infrastructures to deal with the issues it creates.
The report factory team has lots of relevant and recent experience delivering these requests from various databases on short notice and in many cases with some very difficult output formats. More importantly, we are used to providing this data in a scheduled, email delivered medium, so it doesn't become an ongoing impact on your business