peter74257Aug 86 min readWhy does the total of fee credits =1.6 x the fees?Over the past 100 or so years, legal firms have come up with innovative ways to encourage behaviours from partners and staff. Most of...
valentina07755Jul 224 min readFuzzy planning horizons.Sounds crazy now, makes sense in the endAnd that’s the point really. Many organisations work on very detailed plans and then continually adjust them as reality turns out to be...
valentina07755Jul 224 min readWhy Practice Management System Training has to be better (and how to do it)Usually, a forgotten or downgraded part of PMS implementations is the training of end users, of both the Finance Team and Operational...
valentina07755Jul 223 min readWhy Partner Remuneration needs an overhaul (and perhaps Lawyers as well)I’ve long thought that the remuneration models in legal and professional service firms don’t really make sense. What seems to typically...
valentina07755Jul 223 min readWant Matter Management workflow software ? Get a new firm.Yes, I know I’ll be smashed for this opinion , but being popular isn’t necessarily in my top 10 motivations in life. Matter management,...
valentina07755Jul 223 min readUser Testing Why it’s critical, and (almost) never done properly.End user testing of systems and particularly systems changes is the last line of defence. It’s more valuable than the development itself....